Per Meta (previously Facebook), recommendations not only help potential customers know more about your business but also make your Page more visible in Meta searches. So, is it a good idea to disable Meta or Facebook reviews? And if yes, when should you turn off reviews? We answer all these questions and more in this… Read More »
By and large, Facebook reviews – including the negative ones – benefit your company. Fake reviews, meanwhile, are troublesome. While some are harmless pranks pulled by online trolls, others can be intentional and malicious. Regardless, they affect your reputation, thus necessitating an immediate response. Before learning how to remove reviews from Facebook that could harm… Read More »
You must know by now that reviews have an incredible impact on your reputation and bottom line. But remember they’re a double-edged sword – positive reviews can lift your business just as easily as negative reviews can tear it down. For this reason, you have to be aware of what’s being said about your brand… Read More »
The word is out. Consumers are relying more and more on online reviews as we continue to navigate uncertain times. People are partly managing the constraints of the pandemic through online shopping. And reading about others’ experience of a certain brand, product or service provides them with a basis for their buying decision. Such changes… Read More »
Online reviews are everywhere: social media, Google, Yelp and other industry-specific review sites. While consumers become more reliant on other people’s opinions and experiences, many businesses struggle to keep their review ratings up to at least four stars. Why do some brands succeed in online review management and others don’t? The answer might be in… Read More »