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Reputation Management

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Why It’s Important for Businesses to Prioritize Online Reputation Management

Why It’s Important for Businesses to Prioritize Online Reputation Management

By Amber Ooley | April 9, 2018
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In a digital era that’s dominated by social media and online reviews, businesses must constantly be aware of what is being said about their brand online. A recent survey conducted by Clutch found that businesses recognize the importance of online reputation management (ORM): more than half (54%) of the businesses surveyed consider ORM “very necessary”… Read More »

How to Respond to Negative Reviews

How to Respond to Negative Reviews

By Amber Ooley | January 22, 2018
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It happens to the best of us. No matter how vigilant you are at being a fabulous company with fantastic customer service, negative reviews happen. A product gets damaged during shipping, someone doesn’t have the experience they were expecting or an employee goofs. We’re all human, and it happens! It’s how you handle the negative… Read More »

How to Manage Yelp Reviews

How to Manage Yelp Reviews

By Amber Ooley | November 20, 2017
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Yelp can be a little confusing for our clients here at Rize Reviews because the way they do things is a little different from other review sites. We’ll do our best to explain here, and help you make your rating on Yelp better! The Algorithm The first thing you should know about Yelp is that… Read More »

How Quality Reviews Positively Impact Your Business

How Quality Reviews Positively Impact Your Business

By Brent Nau | May 17, 2017
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In a global e-commerce economy where it often seems like quantity rules the roost, Google appears to be taking the road less traveled when it comes to local search engine rankings. Instead, Google is emphasizing quality in determining how local businesses are ranked in its search engine results. Not surprisingly, Google has chosen to use… Read More »

How To Deal With Negative Online Reviews

How To Deal With Negative Online Reviews

By Brent Nau | May 15, 2017
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If you stopped in to your local networking association and announced that online reviews are critical to business success, no one attending would be likely to argue with you. But just how important is it to attract positive reviews for your business online? And what is the potential impact to your future success if someone… Read More »

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