Reputation Management
What Does a Bad Online Reputation Cost a Business?
While social media has the power to magnify brand damage, a bad reputation doesn’t only travel the digital space but can also go as far as your business finances. In this blog, we look at the financial effects of having a negative online reputation and how a bad reputation ultimately impacts your bottom line. The… Read More »
Reputation Management for Restaurants: How To Get More 5-Star Online Reviews
Without online reputation management for restaurants, you’re probably losing potential diners on a daily basis. Many restaurateurs are new to the concept of restaurant reputation management and why it’s the key to gaining 5-star reviews. So let’s look into it in this blog. What Is Restaurant Reputation Management? Restaurant reputation management is the process of… Read More »
Why Your 5-Star Rating Might Be Scaring Away Customers
Online ratings and reviews significantly impact customers’ buying decisions. In fact, nearly 95% of consumers read online reviews before making a purchase (Spiegel Research Center). Naturally, every company wants to get five star ratings. It’s a common belief that perfect ratings lead to more sales, while not-so-good reviews can hurt your bottom line. But realistically,… Read More »
The Great Resignation: How To Attract Great Employees To Grow Your Business
The uncertainty brought by the pandemic and inflation became an opportunity for employees to ponder and rethink their current pursuits, future goals and priorities. With this, a job crisis called “The Great Resignation” arose, driving about 47 million Americans to leave their jobs in 2022 (Bureau of Labor Statistics). But first, what is the Great… Read More »
How To Create a Long-Term Online Reputation Management (ORM) Plan
We are all familiar with the advice to always “put your best foot forward.” This helpful, age-old tip applies not only to first dates and job interviews but also to your business. Ensuring your brand is perceived positively by your target audiences online is critical to ensuring success. Even if your business is primarily brick-and-mortar,… Read More »