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How to Manage Your Restaurant’s Online Reputation

How to Manage Your Restaurant’s Online Reputation

By Amber Ooley | March 25, 2019
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As a restaurant owner or manager, perhaps the best exercise you can do is to think of the dining out process through the prism of your own behavior as a consumer. How do you choose a place to eat out? Do online reviews make a difference? You bet they do! Ultimately it comes down to… Read More »

7 Questions to ask your reputation management company

7 Questions to ask your reputation management company

By Moosa Hemani | March 5, 2019
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Gaining your prospect’s trust can be challenging. While there is a lot that goes toward nurturing leads and converting them into loyal customers, one factor can help your business spike is – online reviews. 85% of consumers take online reviews as personal recommendations. This means you gain your target market’s trust easily. There’s one catch… Read More »

How to Respond to Google Reviews the Right Way

How to Respond to Google Reviews the Right Way

By Amber Ooley | February 4, 2019
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If you’re a small business, Google Reviews impact your reputation in a big way. To start, Google is the most popular search engine on earth. Adding to that, 85% of consumers put online reviews on the same trust level as personal recommendations, according to Bright Local’s 2017 Local Consumer Review Survey. Online reviews can make… Read More »

The Importance of Lawyer Reputation Management

The Importance of Lawyer Reputation Management

By Amber Ooley | January 11, 2019
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When a prospective client is looking for a lawyer to provide representation, one of the number one things they’re going to look at in making the decision of which lawyer to hire is reviews. A lawyer with a bad reputation and a history of bad reviews is going to struggle to find new clients. Unfortunately,… Read More »

How To Get More Reviews For Your Home Service Business

How To Get More Reviews For Your Home Service Business

By Amber Ooley | January 8, 2019
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  If you’re in the home service industry, customer service is everything and both negative & positive reviews will have a direct impact on your business. What your customers are posting on Google My Business, Angie’s List or your Facebook company page may help someone decide if they’re calling you or the other guys. Why… Read More »