Restaurant
10 Tips for Effective Restaurant Reputation Management
Restaurant online reputation management (ORM) is not limited to your online presence; it has everything to do with your overall operation, from the kitchen to the dining tables. Everything you do impacts your reputation. If you believe your restaurant is faring well without ORM, you could do so much better by practicing it. In this… Read More »
Karen’s Diner: How a Restaurant Chain With Rude Service Gets 4-Star Reviews
Imagine this scenario: You enter a restaurant where you’re greeted by a host who acts like they’d rather be anywhere else. Your server carelessly tosses menus at you and rushes you to order. Every other staff member there is mean-spirited and won’t hesitate to insult your entire existence just because you’ve asked for extra ketchup…. Read More »
Reputation Management for Restaurants: How To Get More 5-Star Online Reviews
Without online reputation management for restaurants, you’re probably losing potential diners on a daily basis. Many restaurateurs are new to the concept of restaurant reputation management and why it’s the key to gaining 5-star reviews. So let’s look into it in this blog. What Is Restaurant Reputation Management? Restaurant reputation management is the process of… Read More »
How To Woo Customers on the Top Restaurant Review Sites
Restaurant review site visibility must be a part of a restaurateur’s marketing strategy. For one thing, customer feedback significantly impacts reputation and revenue. In addition, many customers visit review sites to discover places to eat or order food delivery. Consider these numbers: 90 percent of guests research a restaurant before dining. 33 percent read restaurant… Read More »
How To Keep Your Restaurant Reputation Management in Good Standing Despite a Worker Shortage
At the minimum, people expect restaurants to provide good food and timely service. But it’s getting harder and harder to meet these requirements as eating and drinking establishments, even fast-food giant McDonalds, make do with fewer workers. In mid-2021, 72 percent of operators said they struggled to retain cashiers, cooks, servers, bussers and the like… Read More »