Reputation Management

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How is SEO affected by online reviews?

How is SEO affected by online reviews?

By Amber Ooley | April 25, 2018
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Anyone in business can tell you how important reviews are. Good reviews can make your business stand out from the crowd, while poor reviews can close your doors forever. According to a survey by the marketing firm BrightLocal, positive reviews make 73% of consumers trust a local business more. And customers are reading reviews more… Read More »

Why It’s Important for Businesses to Prioritize Online Reputation Management

Why It’s Important for Businesses to Prioritize Online Reputation Management

By Amber Ooley | April 9, 2018
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In a digital era that’s dominated by social media and online reviews, businesses must constantly be aware of what is being said about their brand online. A recent survey conducted by Clutch found that businesses recognize the importance of online reputation management (ORM): more than half (54%) of the businesses surveyed consider ORM “very necessary”… Read More »

How to Respond to Negative Reviews

How to Respond to Negative Reviews

By Amber Ooley | January 22, 2018
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It happens to the best of us. No matter how vigilant you are at being a fabulous company with fantastic customer service, negative reviews happen. A product gets damaged during shipping, someone doesn’t have the experience they were expecting or an employee goofs. We’re all human, and it happens! It’s how you handle the negative… Read More »

How to Manage Yelp Reviews

How to Manage Yelp Reviews

By Amber Ooley | November 20, 2017
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Yelp can be a little confusing for our clients here at Rize Reviews because the way they do things is a little different from other review sites. We’ll do our best to explain here, and help you make your rating on Yelp better! The Algorithm The first thing you should know about Yelp is that… Read More »

How Quality Reviews Positively Impact Your Business

How Quality Reviews Positively Impact Your Business

By Brent Nau | May 17, 2017
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In a global e-commerce economy where it often seems like quantity rules the roost, Google appears to be taking the road less traveled when it comes to local search engine rankings. Instead, Google is emphasizing quality in determining how local businesses are ranked in its search engine results. Not surprisingly, Google has chosen to use… Read More »