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How To Improve Customer Experience With Brand Consistency and Online Reviews

How To Improve Customer Experience With Brand Consistency and Online Reviews

By Dolly Kate Ching | November 22, 2022
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A brand’s chance of finding genuine and long-lasting business success is contingent upon its ability to furnish an outstanding customer experience (CX). Per PricewaterhouseCoopers (PwC), one of the “Big Four” accounting firms, 73 percent of consumers cite customer experience as a crucial factor that can either hinder or facilitate purchasing decisions. But unfortunately, many businesses… Read More »