Getting More Reviews
Peak Happiness Point: When Is the Best Time To Ask for Customer Reviews?
Knowing how to get online reviews for your business resourcefully is a key to staying competitive in the digital age. There are several tactics to ensure you’ll snag more ratings and feedback when you ask for reviews. Of course, one example never gets old – and that is requesting reviews at the right time. Proper… Read More »
What is a Customer Satisfaction Survey and Why it’s Important
Customer experience (CX) is fast becoming the key differentiator among brands, and searches for what is CX? have been blowing up for good reason. Studies show that 86 percent of consumers are willing to pay more for a better customer experience, proving that customer experience – and customer satisfaction (CSAT), by extension – can make… Read More »
Why It’s Important to Generate Reviews for a New Business
Business owners often struggle with learning how to get reviews when they’re just starting out. While most businesses understand the value of new business reviews, they are often at a loss for how to get them. So, how do small businesses get online reviews? In this article, we answer the how and the why of… Read More »
8 Ways to Use Online Reviews to Close More Deals
Customer feedback is essential information that should be a part of any brand or business’s digital marketing strategy for the acquisition of new customers. Whether you own a big brand or a small, home-run business, it’s vital to get online reviews for your business to establish a reputable brand. Online reviews can often be considered… Read More »
Why Yelp Review Management is a Must For Your Business
If you own a business with a digital presence, there’s a good chance that your customers have written a Yelp review. While getting online reviews help boost your visibility, negative reviews can impact your reputation and cause you to lose prospective customers. A Review Trackers survey reveals that 45 percent of consumers decide to visit… Read More »