Online Reviews
Do Online Reviews Affect Your Revenue?
In a world where anyone can publish their thoughts online, businesses strive to meet customer expectations to get the best online reviews. Whether you have an online or brick-and-mortar business, the benefits of a good customer review are the same. A Bright Local consumer survey revealed that 91 percent of customers (18-34 years old) trust… Read More »
How to Get More Online Reviews for Multiple-Location Businesses
People trust online reviews and recommendations more than anything else. As a result, business owners implement marketing campaigns to increase positive online reviews. A 2019 research indicated that 82 percent of customers read online reviews before making purchases. The study further stated that the average shopper reads 10 reviews before trusting a business or brand…. Read More »
How To Remove Negative Reviews From Google
It’s a fact: people are more likely to buy something or make use of a company’s services after reading positive reviews. Think back to when you last purchased a product. Chances are you read customer reviews first before deciding on which product to buy. Studies show that 95 percent of people who shop online read… Read More »
How To Address Negative Feedback Online
Negative reviews can permanently damage your business’ online reputation. Four out of five consumers have changed their minds about a recommended purchase after reading negative online reviews. Businesses risk losing as many as 22% of customers when just one negative article is found by users considering buying their product. If three negative articles pop up… Read More »
How To Get More 5-Star Reviews
Do you search for reviews before making buying decisions? Most people do. We rely on the experience of past buyers to help us decide which restaurants to go to, which hotels to stay at, which plumber to call during an emergency, which renovations companies to call for quotes, which movie to see or TV show… Read More »