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How Lawyers Should Respond to Avvo Reviews

How Lawyers Should Respond to Avvo Reviews

By Shadz Loresco | December 30, 2020
Posted in

Like consumer brands, industry professionals signal to their clients that they care and prioritize improving their service when they respond to online reviews. They show how they value feedback, which may have a positive impact on their search visibility and ranking. It is then crucial to consider this online reputation management (ORM) tactic and its… Read More »

How Online Reputation Management Can Give Your Business a Competitive Edge

How Online Reputation Management Can Give Your Business a Competitive Edge

By Thea Serrano | December 23, 2020
Posted in

As the online marketplace becomes increasingly competitive, you need to find every opportunity to stand out. Online reputation management strengthens your marketing campaigns by highlighting your unique selling proposition from your customer’s perspective — through online reviews. With online reputation management, your customer feedback does the selling for you and presents your value from your… Read More »

How to Get More Google Maps Reviews

How to Get More Google Maps Reviews

By Thea Serrano | December 17, 2020
Posted in

As consumers increasingly rely on Google to find products and services online, you need to ensure your business can be easily found. Google always puts the user experience first — it prioritizes convenience by suggesting credible businesses within close proximity of the searcher. And this is where your Google Maps information is key. Around 46… Read More »

Online Review Response Best Practices

Online Review Response Best Practices

By Kim Barloso | December 9, 2020
Posted in

The impact of customer feedback has never been more important than right now in the age of social media and online reviews. Brands and businesses have to pay close attention to everything their customers are saying about them online. Consumers trust online reviews as much as personal recommendations. As such, many companies are learning how… Read More »

10 Ways to Ensure a Positive Patient Experience and Online Review

10 Ways to Ensure a Positive Patient Experience and Online Review

By Thea Serrano | December 2, 2020
Posted in

Medical practices need to elevate their patient experience to cater to the requirements of the new generation of patients. Adapting a digitally enabled patient experience model and improving your online presence are vital in keeping up with the rapidly changing standards of modern healthcare. Patient experience is the healthcare industry’s equivalent of customer-centricity in the… Read More »

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