It’s that time of the year again when businesses and customers are at their busiest. Whether you’re a brick-and-mortar store or an eCommerce business, you are witness to a flurry of activity among customers checking off items on their holiday shopping list. So how do you make the most of this busy time to generate… Read More »
Being proactive in generating reviews has become a priority for our clients. And thanks to the latest online reputation management (ORM) trends and tools, brands and businesses can make the process of giving feedback an excellent experience for their customers. As we continue to look for more convenient and customer-friendly ways to request reviews, quick… Read More »
Customers tend to be very careful when searching for financial advisory services. They do what it takes to find the best financial advisor out there, from performing extensive online research to reading through threads of service or product reviews. After all, it’s their hard-earned money at stake. As online financial advisors, it pays to remember… Read More »
With today’s consumers doing so much research online before making a purchase, many businesses have thrived thanks to their online review generation strategies. And on Yelp, the largest outlet for online reviews today, Yelp business reviews have been transformative in guiding consumer decision-making as a primary review generation platform. Yelp has recognized how crucial its… Read More »
At the height of the pandemic, the U.S. eCommerce market grew an incredible 32.4 percent year over year as consumers spent nearly $800 billion on online purchases in 2020. Yet, despite these impressive numbers, there persists a sense of distrust in online transactions, driving eCommerce businesses to rely on consumer reviews for social proof. But… Read More »