Reputation management software monitors and grows customer online reviews. This technology aids in the spread of good customer experiences through online review channels and its automation features allow companies to conduct online reputation monitoring with relative ease. In this blog, we’re going to discuss the importance of reputation management for businesses and the crucial role… Read More »
Between a tourist passing through a particular area and a local who eats out here often, you’d probably be more likely to trust the latter’s reviews on Yelp for a restaurant you’re checking out. This is precisely why Yelp filters reviews by “recommended” and “non-recommended” – it’s an effort to promote reliable and useful reviews… Read More »
If you’re going to succeed in any business, you’ll want to focus on customer experience and marketing. This is relevant across many industries, and law firms are no exception. In fact, no matter what industry you’re in, businesses that focus on delivering the best customer experience attract new prospects and inspire loyalty among existing customers. … Read More »
It’s undisputed that positive reviews help you sell your brand to new prospects and boost repeat business from existing customers. But waiting for your target audience to chance upon your customer reviews is ineffective – you need to be proactive and showcase customer reviews on multiple channels for more people to see them. Online reviews… Read More »
While reviews are vital for virtually every online selling platform, the Amazon marketplace in particular revolves around them. Your success often starts and stops here. Reviews impact everything from product visibility to inventory planning, not to mention the most obvious one: sales. Look at any detail page and take note of the item’s ratings –… Read More »