Patients have higher benchmarks and are probably more emotional when it’s time to leave a review about their hospital experience – leading to criticism that can significantly affect a center’s reputation. This is why a medical reputation management strategy is essential in helping to protect the reputation of any practice or clinic. Reputation management for… Read More »
The threat of reputational harm is ever-present. In today’s social and political climate, one seemingly minor incident can cause a ripple effect that erodes your brand’s entire reputation over time. This can lead to insurmountable financial losses, which Vision Critical estimates to reach $531 billion annually across the entire U.S. market. But in a period… Read More »
Not many business owners can accurately explain how the public feel about their brand and its offering. While some would argue they’re into brand reputation management, you probably only understand your customers and their feedback on a surface level without sentiment analysis. But what is sentiment analysis? And is it fundamental for better brand and… Read More »
It’s vital for any business, whether in the legal sector or not, to generate more leads and clients through its online channels. But before that becomes a possibility, you must establish your brand as trustworthy to prospects while nurturing current client relationships. Law firm reputation management allows you to do both: positioning your business as… Read More »
As businesses strive to build their online presence, many still don’t fully understand what it takes to craft an online reputation management plan. This is due in part to the myths and misconceptions that surround the practice. From deleting reviews to being stingy on the budget, there are plenty of untruths about online reviews that… Read More »