Review Response
How To Respond to Negative Online Reviews During the Holiday Rush
For the most part, the holiday shopping season is merry for brands. While heightened interest in your products or services is a festive treat, increased sales serve as the icing on the cake. The surge in sales, however, naturally corresponds to more customer engagement and, consequently, elevated expectations. As consumers actively participate in holiday shopping,… Read More »
7 Proactive Ways To Promote Good Online Reviews
You can sit back and patiently wait for reviews, but you can get so much more just by asking. To help you proactively facilitate good business reviews, this blog will talk about the following: The Importance of Online Reviews for Businesses Online Reviews Management Tactics To Encourage Good Customer Reviews Top Review Sites for Businesses… Read More »
The 4 Common Types of Negative Reviews and Tips for Responding to Them
Negative reviews are a part of doing business, but they don’t have to ruin your reputation. In this blog, we guide you on how to respond to negative reviews, providing business reputation management tips by looking at: Why Online Review Management Is So Important Types of Negative Reviews Negative Review Response Examples and How To… Read More »
The Dos and Don’ts of Automated Review Responses
If you want to perfect your customer response rate, there’s no better way to do that than automated responses. But tread lightly. There’s a fine line between curating automated responses that resonate with your clients and setting up automation that undermines your connection with your audience. If you’re worried about compromising personalization, we’re here to… Read More »
Why Online Reviews Matter So Much for Hotels
The internet has become a crucial channel for people to share their experiences and opinions on various products and businesses, including hotels. In parallel, potential guests also use the internet to learn more about hotels before booking. So it’s crucial for hoteliers to have a good understanding of their online reputation and how to generate… Read More »