Rize Reviews News
Should You Use a Customer Service Chatbot for Customer Support?
If you’ve ever visited a company’s website, chances are you have experienced interacting with a customer support live chat or a chatbot. Companies have taken new technology and in particular, artificial intelligence (AI) and integrated it into their customer service processes. The use of technology in customer service has become the norm and as a… Read More »
How a Business Should Respond to Online Trolls and Hate Speech (Dos and Don’ts)
Responding to negative reviews is one thing – but what if it escalates, and you’re suddenly dealing with troll attacks and full-on hate speech? Being aware of this ugly side of the internet and its effects on your business can prepare you in the event it does come for you. For starters, you need an… Read More »
Why eCommerce Businesses Need Reputation Management
The eCommerce industry has grown exponentially over the past few years. Consumers are now more inclined to buy items online rather than from a physical store. With the industry’s growth, online reviews for eCommerce products have also skyrocketed. And today, it’s no secret that most people read reviews before making a purchase. Detailed retail reviews,… Read More »
Digital.com Recognizes Rize Reviews Among the Best Review Management Software of 2021
Rize Reviews cements its name in the reputation management industry after being recognized as one of the best review management software of 2021 by Digital.com, a reputable review site for small business tools, products and services. Digital.com evaluated more than 120 review management software solutions to determine the leading reputation software in 2021, with features… Read More »
Why Financial Advisors Can Now Acquire and Leverage Google Reviews for Marketing
The Securities and Exchange Commission (SEC) recently updated SEC advertising rules to allow the use of testimonials in financial advisor advertisements, subject to certain restrictions. Prior to this update, called the Investment Adviser Marketing rule, the Investment Advisers Act of 1940 restricted financial advisors from using testimonials to promote themselves. Now, the door is open… Read More »