Google Explains How It Handles Google Maps Reviews Left for Local Businesses
Google Maps is a powerful tool that can potentially increase online visibility for local businesses. It is one of Google’s most prominent features allowing consumers to post images and commentaries about… Read More »
How To Integrate Online Reviews Into Your Marketing Process
Consider these numbers: 90 percent of consumers go out of their way to read reviews before buying a product, while 94 percent of shoppers say they have avoided a business after… Read More »
The Role of Reputation Management in Each Stage of the Buyer’s Journey
When faced with a buying decision, consumers only want the best. Naturally, they gravitate to trustworthy businesses, those with a track record of superb products and excellent customer service. For this… Read More »
Mental Health Review Response Is on the Rise: Here’s What You Need To Know
The conversation about mental health has been gaining more and more prominence in recent years. The stigma surrounding mental health issues is dissipating, and younger people are more open to discussing… Read More »
How To Navigate and Manage the Sensitive Medical Review Response Landscape
The internet giveth and taketh away – this is the reality facing many business owners as they deal with negative online reviews about their products or services. Unfortunately, the same is… Read More »
How Customer Satisfaction Scores Provide Insights To Improve Your Business
Customer satisfaction (CSAT) surveys reveal customer satisfaction and provide businesses with valuable, direct customer feedback. Essentially, these surveys show you where your business excels and where it falls short of expectations. … Read More »
QR Codes Are Trending and Here’s How They Can Help Your Business Increase Online Reviews
It’s no secret that ratings and reviews are crucial for a business’s online presence. In this day and age, most customers rely on the information they find online to evaluate their… Read More »
How To Grow Your Online Reputation so You Become the Go-To HVAC Company in Town
Consumer trust is highly essential for businesses, especially to the heating, ventilation and air conditioning (HVAC) industry, which greatly depends on referrals to gain clients. Thanks to the internet, a lot… Read More »
What Google’s Local Search Update Means for Your Business
Local search engine optimization (SEO) is in a constant state of change. In the early days of December, many businesses saw their rankings take a dip on local search and were… Read More »
How To Grow Your Online Reputation so You Become the Leading Hospital in Town
Because healthcare services are considered essential, competition in the healthcare sector is often an afterthought – or barely considered. But like all businesses, it’s necessary for hospitals to compete with one… Read More »