Do you check your competitors’ online reputations? Perhaps you should. Competitor analysis provides insights that allow companies to make data-driven decisions and strengthen their online reputation management (ORM) strategy. Through business reputation monitoring, you can see where you stand relative to others in terms of review volume and recency, star rating, brand sentiment and more…. Read More »
Reviews online play a crucial role in a customer’s journey. Research shows that 93 percent of consumers today will read online store reviews before making purchases (Dixa, 2022). The same report also states that almost half of shoppers spread the word about their positive experiences with a product or company. Meanwhile, a whopping majority (95… Read More »
In the world of eCommerce, where people can’t physically touch items before purchasing, online shop reviews offer a much-needed glimpse of a product’s experience, helping buyers make informed decisions before clicking the “check-out” button. Businesses want to sell – shoppers know this, so they turn to reviews to verify the brand’s claims about their offerings…. Read More »
A competitor analysis should be comprehensive; it goes beyond checking your competitors’ social media and comparing their followers count with yours. Businesses today bank on each other’s lack; even those servicing niche markets find ways to outmaneuver the competition. And for good reason – some invest in looking into their competitor’s online reputation score. In… Read More »
Google has always been steadfast in its goal to deliver quality results to its users. As such, it regularly updates its search algorithm to improve its performance with each new rollout. The Google Product Review Update is one of the company’s measures toward this effort. What Is the Google Product Reviews Update? As the name… Read More »