How To Woo Customers on the Top Restaurant Review Sites
Restaurant review site visibility must be a part of a restaurateur’s marketing strategy. For one thing, customer feedback significantly impacts reputation and revenue. In addition, many customers visit review sites to… Read More »
How To Improve Customer Experience With Brand Consistency and Online Reviews
A brand’s chance of finding genuine and long-lasting business success is contingent upon its ability to furnish an outstanding customer experience (CX). Per PricewaterhouseCoopers (PwC), one of the “Big Four” accounting… Read More »
Why Online Customer Reviews Are the Ultimate Salesperson for eCommerce
If consumers were to choose between a marketer and a fellow consumer’s voice, they would go for the latter every time. Online reviews resonate with curious shoppers because they are credible,… Read More »
Best Review Response Templates for Speedy Replies
Online reviews matter for many reasons. Organizations across niches prioritize getting more feedback because it increases credibility, boosts local search engine optimization (SEO) and facilitates engagement. You can also use reviews for customer… Read More »
What Is Social Media Emergency Review Response and Why Your Business Needs It
Businesses can benefit from social media marketing services and an active social media presence. With over half the world’s population on at least one social media platform, starting a business account… Read More »
Why It’s Never a Good Idea To Incentivize Reviews – Good or Bad
More businesses, especially eCommerce stores, are incentivizing customers to leave reviews. It is a sound marketing strategy, considering 95 percent of consumers read reviews. Moreover, 58 percent said they would pay… Read More »
Should You Automate Your Listings Management?
If there are only a few directories and data aggregators, claiming a directory listing one at a time could work. But hundreds of them make the task very tedious or almost… Read More »
8 Factors That Determine Your Online Reputation
Most modern consumers will research products before spending their hard-earned money. And whether or not they will buy your offerings is determined by your product’s star ratings and reviews. So generating… Read More »
4 Reasons To Ask for Video Testimonials
In a world where fake news is rampant and influencer mistrust is rising, businesses need to find an alternative method to establish credibility without sensationalizing sales claims. The answer lies in… Read More »
Is It Better To Take a Preventative or Reactive Approach to Spam and Online Abuse?
Spam and abuse can be a nuisance to even the most secure websites. Many of us can tell the difference between a negative comment and what is a spambot, and it… Read More »