How To Assess and Measure Your Online Reputation in Business
In an era where information spreads rapidly, it is important to maintain your online reputation. For businesses, online brand reputation can be a make-or-break factor in attracting customers and influencing purchasing… Read More »
How To Provide Better Customer Care (and Why You Need To Do It)
As online reviews and social media hold sway on public sentiment, online reputation management services have become indispensable for brands to succeed online. That said, companies must intensify their efforts in… Read More »
The Importance of Building a Strong Brand When Scaling Your Business
Everything and everyone is virtually internet-connected at this time. Information, along with misinformation, spreads rapidly like wildfire online. Now, if misinformation predominantly surrounds your business, it could lead to significant and… Read More »
Do Online Reviews Still Matter for Brick-and-Mortar Stores?
Consumer reliance on online reviews continues to grow. People consult reviews for nearly everything – from shopping for products and services to selecting a healthcare provider. A brick-and-mortar store is no… Read More »
The 4 Common Types of Negative Reviews and Tips for Responding to Them
Negative reviews are a part of doing business, but they don’t have to ruin your reputation. In this blog, we guide you on how to respond to negative reviews, providing business… Read More »
Can Your Online Reputation Affect Your Lead Generation Efforts?
Online reputation management (ORM) demands proactive measures to shape how a brand is portrayed online. When you apply ORM in marketing, you get more than just good reviews. You attract consumer… Read More »
Does Your Star Rating Color Really Matter?
Did you know? Your star-rating color can either make or break a sale. According to a study by the University of Loyola, nearly 80% of participants find brand recognition is increased… Read More »
The Dos and Don’ts of Automated Review Responses
If you want to perfect your customer response rate, there’s no better way to do that than automated responses. But tread lightly. There’s a fine line between curating automated responses that… Read More »
Why You Should Use Videos in Reputation Management
In this era of swipes and scrolls, attention spans are dwindling faster than ever. To capture your audience’s interest, you need more than just compelling text or static images. Enter video… Read More »
How To Leverage Online Communities To Build a Stronger Brand
Do you know that feeling when you want to start something new and are unsure where to begin? That can be especially true when creating and cultivating a brand online. It’s… Read More »