What Is a Good Follower Growth Rate Across Social Media Platforms?
Ever wondered how quickly your social media followers should be growing? Everyone wants to expand their presence on social media by increasing their follower count. But it’s crucial to understand what… Read More »
Understanding Missing or Delayed Online Reviews on Your GMB Profile
In an online marketplace where competition is fierce, customer reviews serve as the compass guiding shoppers toward the best decisions. Customer feedback shapes your brand image and influences purchase decisions. In… Read More »
What Is Reputation Score and Why Is It Important
Without metrics, digital reputation management feels like a guessing game. But with a reputation score, this task gets a lot less blurry. But what is a reputation score? In a nutshell,… Read More »
Top Customer Feedback Questions To Improve Your Products and Services
When you collect customer feedback, you give your patrons a voice and allow them to express their experience, expectations and suggestions for improvement. You identify ways to serve them better through… Read More »
The Science Behind Social Proof and Ways To Use It To Improve Your Online Reputation
You know how you’re more likely to purchase a product recommended by family or friends? That’s social proof at work. If you’re not harnessing the power of social proof psychology in… Read More »
How To Assess and Measure Your Online Reputation in Business
In an era where information spreads rapidly, it is important to maintain your online reputation. For businesses, online brand reputation can be a make-or-break factor in attracting customers and influencing purchasing… Read More »
How To Provide Better Customer Care (and Why You Need To Do It)
As online reviews and social media hold sway on public sentiment, online reputation management services have become indispensable for brands to succeed online. That said, companies must intensify their efforts in… Read More »
The Importance of Building a Strong Brand When Scaling Your Business
Everything and everyone is virtually internet-connected at this time. Information, along with misinformation, spreads rapidly like wildfire online. Now, if misinformation predominantly surrounds your business, it could lead to significant and… Read More »
Do Online Reviews Still Matter for Brick-and-Mortar Stores?
Consumer reliance on online reviews continues to grow. People consult reviews for nearly everything – from shopping for products and services to selecting a healthcare provider. A brick-and-mortar store is no… Read More »
The 4 Common Types of Negative Reviews and Tips for Responding to Them
Negative reviews are a part of doing business, but they don’t have to ruin your reputation. In this blog, we guide you on how to respond to negative reviews, providing business… Read More »