Industry
How To Woo Customers on the Top Restaurant Review Sites
Restaurant review site visibility must be a part of a restaurateur’s marketing strategy. For one thing, customer feedback significantly impacts reputation and revenue. In addition, many customers visit review sites to discover places to eat or order food delivery. Consider these numbers: 90 percent of guests research a restaurant before dining. 33 percent read restaurant… Read More »
American Medical Association: Physicians Can Respond to Online Patient Reviews
Consumer behavior has shifted in recent years, with more people depending on online reviews to make informed purchase decisions. What’s more, a survey by Pew Research found that more than half of Americans who read online reviews pay more attention to negative reviews when making a decision. This reliance on digital word-of-mouth and sensitivity to… Read More »
How To Improve Your Healthcare Practice Through Patient Satisfaction Surveys
Patient satisfaction surveys are invaluable tools that help improve health care. For one thing, medical practitioners can use the insights to improve patient satisfaction and well-being. These surveys also allow institutions to optimize patient journeys, thus improving the experience. Generally, there are four ways to collect patient satisfaction surveys. Administer the survey by having the… Read More »
Online Reputation Management Tactics for Multi-Location Businesses
The foundation of a successful business is a positive online reputation. Brands with a positive influence attract more people since they are perceived as more capable of providing value. Due to this good brand standing, they can charge premium prices for their offerings and generate more revenue. However, due to the nature of franchise brands,… Read More »
Mental Health Review Response Is on the Rise: Here’s What You Need To Know
The conversation about mental health has been gaining more and more prominence in recent years. The stigma surrounding mental health issues is dissipating, and younger people are more open to discussing their mental health status than previous generations. According to a survey conducted by the American Psychological Association (APA), 87 percent of adults in the… Read More »