Online review management services matter now more than ever. Why? Because when users Google customer reviews, they trust the results that appear. Online statistics show that 93 percent of customers trust online reviews and use them to guide their purchase decisions. But in light of those reviews, not all are created equal. Reviews hold more… Read More »
Having an effective hotel online reputation management strategy is now more challenging than ever, given the unique hurdles brought about by the pandemic. As local and international travel is reopened, hoteliers are now faced with the opportunity to acquire returning and new customers to make up for lost revenue. Recovering from a significant loss of… Read More »
The internet is a treasure trove of helpful insights and information. With the Digital Age on a steady incline, consumers routinely use online platforms to gauge the merit of a business. Research shows that 67 percent of customers are influenced by online ratings. With that said, reviews play a pivotal role in a company’s success…. Read More »
When people decide to go on a trip to the beach, mountains, or any other destination, one of the first things that they will do is check out online reviews. They will want to see what types of attractions are in the area, how customers enjoyed staying at a certain hotel, and more. If you… Read More »